fraud_blacklist_problem

Why You Shouldn’t Bet on Your Email Blacklist for Fraud Prevention

While the email address is commonly collected, outside of a fraud blacklist it’s rarely leveraged as a piece of risk assessment data.

This approach has significant limitations and will never give you the clarity needed to balance fighting fraud with frictionless approval of trustworthy transactions.

In today’s landscape where fraudsters move more quickly than ever, it’s essential for companies to leverage every piece of customer data to its maximum fraud prevention potential.

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The High Cost of Manual Review

The High Cost of Manual Review

Think about this: If you reduced manual review by 50%, how much would your company save? And how much more would you sell?

The most expensive aspect of fraud prevention – manual review – continues in a seemingly unstoppable upward trend. It’s a time-consuming process, which adds a cost without return and has a severe impact on customer experience.

According to research by CyberSource, nearly one-in-four orders are manually reviewed. The study also found that merchants reported accepting 82% of orders after the review, which indicates that more orders are being reviewed than is strictly necessary. (more…)

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